Efficient delivery planning & customer tracking
Logistics Customer Service CRMThe solution Codeless Factory has provided will always ensure the most efficient route for couriers. Fully automated to increase time-savings, and decrease costs.
On a daily basis five orders are placed for courier delivery. However, with this it is challenging to generate efficient routes manually. This can be quite time-consuming and if not done correctly it could have potential negative consequences for both customer satisfaction and productivity.
_the outcome
The solution build by Codeless Factory works quite effective.
Everyday at approximately cut-off time, all orders that need to be delivered on the same date are loaded into Routigo. Via Routigo's AutoPlan feature, stops are automatically scheduled based on the orders priority to create a route as efficient as possible.
Additionally, through the API, orders are immediately converted to courier shipping, this ensures customers automatically receive a tracking email with live-tracking.
// tools used
Workflow steps
- All orders are loaded into Routigo
- AutoPlan generates the most efficient route
- Orders are converted to courier shipping
- Customers receive tracking-email
