Improved quote process
Sales Customer Service CRMThe start-up Sessy.nl understands how to grow efficiently by gradually improving processes. They start simple and then invest in automation to enable growth and save money. A solution that can be valuable for many e-commerce businesses.
Processing a quote request takes a lot of time for Sessy.nl. Data had to be manually transferred into several systems to maintain an overview of the progress, to communicate with the customer, and ultimately to proceed with an online order. We have fully automated this process, reducing their time spent per customer from 25 minutes to an average of just 5 minutes.
_the outcome
Complete integration with five systems allows Sessy.nl to immediately handle 50 times more quote requests. It's not just about the time saved, but also the improved user experience as the customer instantly receives an automated email with the quote. From there, they can directly convert the quote into an order in the webshop.
